Privacy policy

Privacy Policy

Last Updated: June 26, 2026

Welcome to Neero Water. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping & Billing Address

  • Payment Details (processed securely through trusted payment gateways)

  • Order History

  • Device Information

  • Browser Information

  • IP Address

  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and confirm your orders

  • Deliver your products

  • Provide customer support

  • Send order updates and tracking details

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional offers (only where permitted)

3. Payment Security

Neero Water does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

All online payments are securely processed through trusted and encrypted payment gateways.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze visitor behavior

  • Enhance your shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers such as:

  • Payment Partners

  • Courier & Shipping Partners

  • Customer Support Platforms

  • Website Analytics Providers

  • Marketing Platforms (where applicable)

These partners only receive the information necessary to perform their services.

6. Data Protection

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of online transmission is completely secure.

7. Marketing Communication

With your consent, we may send:

  • Promotional Emails

  • SMS Updates

  • WhatsApp Messages

  • New Product Launches

  • Special Offers

You may unsubscribe at any time by contacting us.

8. Children's Privacy

Our website is intended for users aged 18 years or older.

We do not knowingly collect personal information from children.

9. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Delete your personal data (where legally applicable)

For any such requests, please contact us.

10. Changes to this Privacy Policy

Neero Water reserves the right to update this Privacy Policy at any time.

Any changes will become effective immediately after being published on this page.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us.

Neero Water

Address:
RZ-602/403, Gali No. 15C, West Sagar Pur, New Delhi – 110046, India

Email: neerowater3@gmail.com

Phone: +91 8076166499

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)

Thank you for choosing Neero Water. Your privacy and trust are important to us.